Privacy policy

Terms and Conditions

By purchasing from Engravd, you agree to the following terms and conditions.

This Privacy Policy states the way by which we collect data from you, and/or that way that information is processed by us.

Personal information we collect

When you visit our Site, information is collected about your device which can include and is not limited to your web browser, IP address, time zone and some of the cookies are installed on your device.

Engravd may also collect information about the pages or products you view, and which items/terms that are search for. 

Cookie Policy

Our website places small packets of data, known as cookies, onto customer’s computers and mobile devices. These are designed to monitor the browsing behaviour of all our customers, which helps us improve the user experience.

If a customer wishes so they can disable cookies of their device

What are cookies?

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Shipping and Taxes

All items purchased from Engravd include a shipping fee. An item at risk of loss during the shipping process is passed on to the buyer upon delivery to the carrier.

How we use the personal information given to us

When an order is made we collect information to complete the order which may include but is not limited to your name, address, ph/mob number. Additionally, we use this information to

  • Communicate to you
  • Screen for potential risk or fraud
  • Provide information or advertising relating to our products/sales and/or services

Engravd will not sell your personal information. 

Disclaimer and Limitation of Liability

  • Engravd strives to be as accurate as possible and intends the colors, design and style of the products that appear on this site reflect those of the actual product. However variations can arise due to lighting, photography and technical reasons.
  • In no way is Engravd, its staff, employees or representatives liable for indirect, consequential, or punitive damages relating to our products sold.

Engravd is not intended for Individuals under the age of 13.

Contact us.

For more information, comments or questions regarding this policy please do not hesitate to contact Engravd staff and employees.

Mobile Terms of Service

Last updated: March 24 2024

The Engravd mobile message service (the "Service") is operated by Engravd (“Engravd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Engravd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Engravd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Engravd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Engravd or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Engravd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Engravd or email info@engravd.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.